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Explore Cornelius
Cornelius Customer Care Team
Cornelius Customer Care Team - Dedicated to customer service excellence.
Headquartered in Woodside, Hertfordshire, the Cornelius Customer Care Team is dedicated to providing excellence in customer service for our wide range of clients and Principals around the world.
Responsive, accountable and committed - Cornelius Customer Care employees make sure our customers are front of mind in everything we do.
Cornelius are proud to be members of:
We Believe...
...that your time is precious!
That is why we make it easy for you to do business with us by dealing with all of your enquiries in a timely and efficient manner.
...in professional attitudes!
This is why we ensure our people are courteous, helpful, knowledgeable and empowered.
We ensure they are trained to the highest level with any changes to our product range and services.
...in getting it right first time and fulfilling any promises made!
This is why we clearly communicate what you can expect from the services we provide.
We constantly measure, analyse and develop our services to ensure they continue to meet your needs.
...in being proactive!
We aim to address any enquiries or issues promptly and effectively with the minimum of inconvenience to you.
This is why we will keep you informed of any issues we become aware of that may affect our service delivery.
If we can help, we will help.
Meet the Team
David Croxford
Customer Care Team Manager
David Bell
Customer Care Executive
James Abbotson
Customer Care Executive
Madeline Driver
Customer Care Executive
Sarah Peak
Customer Care Executive
Amber Prince
Customer Care Executive
Sue Wilding
Customer Care Support Executive
We believe that Customer Satisfaction is key to our continued success!
This is why we value and pro-actively seek your feedback to check the effectiveness of our products and our services and to identify areas for improvement through our "Voice of the Customer" and "Customer Satisfaction" surveys. We are very proud of our Customer Care Charter and would welcome your feedback as to whether our Principals accurately address your needs.
