Cornelius Customer Care Team

Cornelius Customer Care Team - Dedicated to customer service excellence.

Headquartered in Woodside, Hertfordshire, the Cornelius Customer Care Team is dedicated to providing excellence in customer service for our wide range of clients and Principals around the world.

Responsive, accountable and committed - Cornelius Customer Care employees make sure our customers are front of mind in everything we do.


Cornelius are proud to be members of:

The Institute of Customer Service - Visit us at www.instituteofcustomerservice.com

We Believe...

...that your time is precious!

That is why we make it easy for you to do business with us by dealing with all of your enquiries in a timely and efficient manner.


...in professional attitudes!

This is why we ensure our people are courteous, helpful, knowledgeable and empowered.

We ensure they are trained to the highest level with any changes to our product range and services.


...in getting it right first time and fulfilling any promises made!

This is why we clearly communicate what you can expect from the services we provide.

We constantly measure, analyse and develop our services to ensure they continue to meet your needs.


...in being proactive!

We aim to address any enquiries or issues promptly and effectively with the minimum of inconvenience to you.

This is why we will keep you informed of any issues we become aware of that may affect our service delivery.

If we can help, we will help.

Meet the Team

David Croxford - Customer Care Team Manager

David Croxford

Customer Care Team Manager

David Bell - Customer Care Executive

David Bell

Customer Care Executive

Izabela Strzelecka - Customer Care Executive

Izabela Strzelecka

Customer Care Executive

James Abbotson - Customer Care Executive

James Abbotson

Customer Care Executive

Madeline Driver - Customer Care Executive

Madeline Driver

Customer Care Executive

Sarah Peak - Customer Care Executive

Sarah Peak

Customer Care Executive

Amber Prince - Customer Care Assistant

Amber Prince

Customer Care Executive

Sue Wilding - Customer Care Support Executive

Sue Wilding

Customer Care Support Executive

We believe that Customer Satisfaction is key to our continued success!

This is why we value and pro-actively seek your feedback to check the effectiveness of our products and our services and to identify areas for improvement through our "Voice of the Customer" and "Customer Satisfaction" surveys. We are very proud of our Customer Care Charter and would welcome your feedback as to whether our Principals accurately address your needs.

Customer Care Team - For help and advice just get in touch... Tel: +44 (0)1279 714 300 Email: sales@cornelius.co.uk Carechem 24/7 - In the event of a spill or emergency... Tel: +44 (0)1235 239 670 Follow on on Twitter >
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